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Blackboard Collaborate Launcher, free download. Blackboard Collaborate Launcher 1.6.4: Blackboard Collaborate Launcher, a utility for Windows and Mac that provides a convenient and reliable way for you to launch your Blackboard Collaborate web conferencing sessions and recordings. How to Launch a Blackboard Collaborate Session (Mac) First time Collaborate users may need to download the Blackboard Collaborate Launcher to open the session. Only users who have OS X 10.8.4 and newer will need the Launcher (i.e. Mountain Lion and Mavericks) due to security changes Apple has made to its most recent operating systems. How To Install the Blackboard Collaborate Launcher – Mac OS X 1) Navigate to the Content Area where the Blackboard Collaborate Session is located in. Image 1: In this example the Blackboard Collaborate Session is located inside the “Office Hours” content area in a course.
How do I install the launcher?
If you are using a University Windows Staff Managed Desktop the Collaborate Launcher will be automatically installed. If you want to install the launcher on your own PC/Mac follow the relevant instructions below. Linux users do not require a launcher, further information is available below.
For information on installing the mobile app on your device, see the mobile page.
Equipment and Software Requirements
- Internet Access - 28.8 kbps speed or above (broadband connection highly recommended)
- Soundcard with microphone and headphones (a headset with microphone/headphones is highly recommended)
- Webcam (optional)
To install the Blackboard Collaborate launcher on your own Windows PC download the launcher, then follow the relevant step below for your browser.
- Firefox prompts you to save the Windows installerBlackboardCollaborateLauncher-Win.msi. Save the file. The default save location is your browser's Downloads library. Open the Downloads library and, when the download is complete, open the file to run the Blackboard Collaborate setup wizard.
- Chrome prompts you to save the Windows installerBlackboardCollaborateLauncher-Win.msi. Save the file. The default save location is your Downloads folder. In the bottom left corner of your browser window, Chrome shows you the progress of the download. When the download is complete, click on the downloaded file to run the Blackboard Collaborate Setup Wizard.
- Internet Explorer prompts you to Run or Save the Windows installerBlackboardCollaborateLauncher-Win.msi. Click Run to run the Blackboard Collaborate Setup Wizard.
Click Next to run the setup wizard.
Note: If you encounter the screen 'Modify, Repair or Remove installation', the launcher is already installed. Click Cancel to exit the setup wizard.
The setup wizard installs the Windows launcher and adds it to the Start menu.
Note: Windows 8 or later users can find the launcher on the Start page in Metro view.
How to install Blackboard Collaborate Launcher on a Mac
To install the Blackboard Collaborate launcher on a Mac download the launcher, then follow the steps below.
When the installer file BlackboardCollaborateLauncher-Mac.zip is fully downloaded, unzip the file to install the launcher.
- Safari automatically unzips the file and installs the launcher. No further action is required.
- In Firefox and Chrome, open the .zip file in your Downloads folder to unzip and install the launcher.
- Double Click the Blackboard Collaborate Launcher icon, if you the see message “Blackboard Collaborate Launcher” is an application downloaded from the Internet. Are you sure you want to open it? Click Open.
- Your browser may ask you which application to use to open the .zip file. If so, select the Archive Utility (in System/Library/CoreServices).
By default, the launcher will reside in the Downloads folder. (When you open your session or recording .collab file, you are given the option to move the launcher to your Applications folder.)
How access Blackboard Collaborate using Linux
Blackboard Collaborate Launcher Download Mac
A launcher is not required for Linux based operating systems. However you will need Java Web Start on Oracle Java, or Iced Tea Web for Open JDK installed.
Blackboard provide guidance for Ubuntu users.
Further information
Once installed, the launcher can be used to access Collaborate sessions. For a pre session check list including how to test your connection, settings, and configure audio see the guide.
Blackboard Collaborate is an online collaboration platform that allows for virtual classroom or meeting spaces. This tool can be used inside or outside of Blackboard Learn.
We recommend using Firefox or Chrome when connecting to Collaborate. We also recommend that you have the most up to date Java version.
Scheduled Blackboard Collaborate Maintenance
New Collaborate Original Client and Windows and Mac Launchers
Beginning Wednesday, August 1, 2018 at 3:00 am and ending August 1, 2018 at 6:00 am
Please note that all Collaborate Original Clients will need to download new .collab and .jnlp files once the updates have been completed. Existing .collab and .jnlp files will not be valid after the maintenance has been performed. Please Note: This is a mandatory upgrade for Mac users, to resolve an outstanding bug that was preventing Mac users from receiving important updates we had to make some changes. These changes require that all Mac users download the new Mac Launcher 1.5.0 to launch sessions going forward
MAC instruction for uninstalling the previous version and how to install the new version: https://uca.edu/it/files/2018/07/Collaborate-Launcher-for-Mac.pdf
Windows PC instruction for uninstalling the previous version and how to install the new version: https://uca.edu/it/files/2018/07/Collaborate-Launcher-for-PC.pdf
Clients using Collaborate with the Ultra experience will not be affected during this maintenance window.
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Collaborate Database Infrastructure Maintenance
Beginning Saturday, August 4 at 11:00 pm and ending Sunday, August 5 at 9:00 am
Please note that all Collaborate Original and Collaborate Ultra services will be unavailable during these infrastructure maintenance windows. We will try to minimize downtime, however we will use these entire maintenance windows if necessary.
Technical Support
- 24-Hour Technical Support for Blackboard Collaborate (via phone, chat, or email)
Troubleshooting
Proxy Error
Since Blackboard Collaborate uses dynamic server assignment, it is not possible to state in advance precisely which server will host a session. This means the IP address is known only when the session actually starts. Therefore, you must ensure firewalls (and proxy systems) allow access to the entire set of Blackboard Collaborate servers using the following domain and IP address range. Blackboard Collaborate points services to the following IP range:
- 69.196.224.0 with netmask 255.255.224.000 (in CIDR notation: 69.196.224.0/19)
Download Blackboard Collaborate Launcher Free
If you are unable to connect to Blackboard Collaborate and you keep getting a proxy error message, please ensure that the address block listed above is whitelisted. It is important to allow access to the complete block, as this may help to reduce the impact of any configuration changes that Blackboard Collaborate makes in the future.